I was very impressed with the service and professionalism at this shop. I rarely write reviews for businesses, but I felt this was a deserving experience as many times having your car/truck worked on can be a completely miserable experience. I needed a front disc brake replacement on my truck, drum brake check, and U-joint check (I had been told at an oil change at another business that they were leaking and probably needed replacement). First and foremost, they answered the phone when I called--which apparently is difficult for many auto maintenance shops in the area. The conversation I had with the person from the shop was pleasant and very professional. I was given accurate information and quotes for cost and the time it would take for repair. Nobody needed to "call me back" with a quote--I called more than one other shop in the area for this job and never received the promised callback or quote. Second, scheduling an appointment time and date that worked for me was streamlined and simple. I did this while on the phone, but they do have an online scheduling option as well! I didn't have an emergent situation, so I booked ahead for first thing in the morning at 7am and the work was completed in the time frame we were given on the phone. Thirdly, I had ceramic brake pads installed along with new rotors. There has thus far been no squealing or noise when braking which is shocking. Great work! Lastly, and most important, I feel they were honest and did not upsell me. I was told the drum brakes were still good (despite my disc brakes being basically worn out). I also mentioned the concern about the U-joints, and I was told ultimately the seals needed to be re-greased, but there was no sign of wear to justify replacement. This could have easily been something I could have been told to replace, but they were honest and did not try to push that at all. Overall, highly impressed with the service and I plan to utilize this shop again should I need further maintenance work done. Would recommend to friends and family. Great job to the team at Cutting Edge Automotive!